Cheap Fuel in Your Area - Maxol Ballyholme Down
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Yet again. Charged twice due to computer freezing, was assured the first transaction hadn’t gone through by Mary the manager. She told me I didn’t understand the nature of contactless payments(and yes it was patronising).In good faith I paid again and was told if both transactions went through I’d be refunded. A few days later when both payments had indeed been paid I was told I couldn’t be refunded as the fuel payments go to Maxol and this is separate to the spar. My advice- if your phone dings and the payment is pending refuse to pay again until they prove that the payment hasn’t been made. Appalling customer service and attitude.
Charged twice for a transaction due to a "technical glitch" on their part. Was told by the manager if I was charged twice to contact the store and he would offer a refund. However after spending almost a day of my own time with phone calls (including being on hold for 45 minutes), emails and even a visit to this branch showing proof of the error on my banking app, it is still unresolved. I now have to get a disclaimer form from my bank and continue the chase to get my money back. *Unsatisfactory customer service* *Unsatisfactory refund process* ******AVOID*****
Such a bad experience this morning in this store. An elderly man came up to me and asked if I could help him get a bottle of tomato pasta sauce down from the top shelf, his voice was gravely and deep and reminded me so much of my primary school headmaster, this basically made me a have a full on mental break down and I had to leave. Thanks.
Complained about the slow pumps. Sales assistant agreed completely and said if it was them they'd be getting petrol elsewhere 😂 always leave with a smile. Great staff
Lovely staff
Staff friendly coffee and tea and snacks.
Good shop. The customers don't care in the slightest about 2 meters and the traffic light system at the door
Best petrol station
Too small but the staff are nice!
Wow! Just asked the manager here for help as to what was in a hot snack and he took the time to go and find out the ingredients. Well deserved 5 star in my book, thank you for help. In a time when people are under pressure with all the extra work especially in shops, great friendly service is much appreciated. Call in and support your local spar! 😊👍
Handy for a quick shop
Typical fuel service station. Has some decent deals from time to time
It's not a repair station but it is a petrol station and a mace shop with good staff + some hot food takeaway.
Good place to go for a few things
Staff not very friendly.
Was told when I was paying for petrol that I had good hand action pumping petrol and he would like me to pump him. Avoid.
Older lady behind the counter seems full of her own self importance, no manners constantly looked out the window while serving seemed to be upset because she had to stop what she was doing to serve me very poor customer care .
Good garage love the coffee and the staff are all. Friendly and helpful
A fuel stop with reasonable prices and an attached Spar shop