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I paid for the self operated car wash at Swift's Lisnaskea, and it transpired that the foam wash was not working. I walked up to the shop and reported the issue to a cahsier. Cashier asked a manager, who advised that I needed to call the number on the machine for assistance. Back down to carwash, called the number and got an advisor on the Air-Serv helpdesk in Wigan, who advised that I needed to report the issue to the shop, who would then refund me and then chase up the issue with Air-Serv. Back up to the shop, asked to speak to a manager. A manager approached me with a defensive and unhelpful attitude. He tried to say that the service is rented out by another company annd I needed to chase it up with them. I told him that upon the advice of Swift's, I had chased it up with them nd they said I need to chase it up with Swift's. Manager still tried to argue that i's a rented space and not Swift's problem. I advised I don't care who they're renting their space out too, the unsatisfactory service I'm tried to avail of is at Swift's Lisnaskea and I want my money back. Manager was still reluctant to refund me, and became confrontational whilst we were standing in front of a long queue of customers waiting to checkout. Despite his highly unprofessional conduct, I persisted and eventually got refunded. The small amount of money involved was almost irrelevant, but the principle was not. This issue could have been easily resolved to everyone's satisfaction, however the manager's incompetence and small man syndrome, ironically blew the issue out of proportion, and turned a bad situation into a terrible one. Swift's managment, how about trying to resolve your customer's problems with your service, instead of adding to them? I have to say that the checkout staff are always excellent at the store, but that's irrelevant, as obviously I won't be back now.
Friend helpful staff great service & selection of produce. Great offers & parking
Fantastic shop lots to choose from
This spar is HUGE. It’s the biggest spar I’ve ever been to in my life . It’s got everything you’d imagine, it’s like a supermarket. Theres a subway, a huge deli, a big slushie/milkshake do-it-yourself place, fresh fruit and meal deals. It’s so big and the f’real milkshakes are incredible there. They’re £3.50 but they taste so nice .
Great shop. treat customers with respect.
Excellent Shop. Very clean, super friendly. Great deals!!!
Closing time shown online is 2230... Showed up at 2207 after driving down from brookeborough and its shut... Needs to be updated
Stopped to get breakfast excellent service staff helpful and friendly
Loads of stuff.
An unreal shop
Amazing range of stock well laid out bright and clean .Staff were friendly and helpful .Offered me help to take purchases to the car ..
Great place to stop and have a wee meal and coffee.
Can be pricey but good verify
Love this shop , best meat and ready made meals on the planet.
it's ok, can be expensive for some things
Usually use this store wen me and the mates go fishing in that area, nice big shop and plenty choices of whatever your looking for, handy for picking up bits for eating while fishing, friendly polite staff aswell it's a 👍from me.
Well stocked and clean. Decent staff. Was open when no one else was open.
Excellent store clean well organized. And they were open during the holiday.
My local and can get all I need in one store
Great staff
Great hot and cold food selection. Staff always helpful.
Excellent shop
Great choice, competitive pricing and staff were brilliant